Ryzoid

Terms and Conditions

Last updated: 8 October 2026

1. Who we are

Ryzoid is operated by Ginger Man Music ("Ryzoid", "we", "us", "our"), registered with the Dutch Chamber of Commerce (KvK) under number 24480990, address Soetendaalseweg 62-B02, 3036ES Rotterdam, the Netherlands. Website: gingerman.music.

2. What Ryzoid is

Ryzoid runs a set of music channels made up of hand-picked music videos submitted by artists. Artists create an account, submit a music video for a channel, and — if a submission is accepted — the video is added to that channel's rotation.

3. Accounts

You need an account to submit music. You're responsible for keeping your account credentials secure and for everything that happens under your account. You must provide accurate information about yourself and your artist profile.

4. Credits

5. No guarantee of acceptance

Spending a credit does not guarantee that your submission will be accepted, and it does not give you a right to have it accepted. Ryzoid reviews every submission against its own editorial and quality criteria and may reject a submission at its discretion (for example: audio/video quality, content that doesn't fit a channel's format, or content that violates these terms). We review every submission within 7 days of receiving it. If that's ever not possible, for example during a holiday, we'll say so on the site before you submit.

6. Refunds

If we don't accept your submission, the credit you spent on it is returned to your account automatically. If an account repeatedly submits videos that clearly don't meet the submission guidelines, we may stop returning credits for that account's rejected submissions, and we'll tell you before that happens.

If you are a consumer (buying credits outside of a trade, business, craft, or profession), you have a statutory right of withdrawal under EU/Dutch distance-selling law: you can cancel your credit purchase within 14 days of buying it, without giving a reason, for any credits from that purchase that are still unspent at the time you cancel. Since credits don't expire, you're never forced to spend one before the 14 days are up just to avoid losing that right — cancelling and submitting later are always both available to you until you actually choose to submit.

If you've already spent one or more credits from that purchase (i.e. asked us to start reviewing a submission, or used a credit on another feature) within the 14 days, cancelling still gets you a refund for the unspent credits in that purchase, but not for the ones you've already used — spending a credit is you requesting that we start the service right away, and by the time you cancel we've already provided it.

7. If Ryzoid stops

If Ryzoid ever stops, we'll announce it at least three months in advance, stop selling credits from that moment, and keep reviewing submissions until the end date, so you can still use your credits.

8. YouTube content

Submissions and channels reference videos hosted on YouTube, and Ryzoid plays them using YouTube's own embedded player. We are not responsible for the content, availability, or removal of videos on YouTube, and your use of YouTube is subject to YouTube's own terms and privacy policy. If a video is taken down, made private, or removed by its owner or by YouTube, it may disappear from Ryzoid's rotation without notice.

9. Artist profiles and links

Artist profiles may include links and content you add yourself (for example a website, social media, or streaming links). You're responsible for the accuracy and legality of anything you add to your profile. Ryzoid is not responsible for the content of external sites or services you link to from your profile.

10. Acceptable use

Don't submit content you don't have the rights to distribute, content that's illegal, or content that infringes someone else's rights. We can remove content, reject submissions, or suspend or terminate accounts that violate these terms.

11. Liability

Ryzoid is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the platform, for content hosted by third parties (like YouTube), or for content on external sites linked from artist profiles. Nothing in these terms limits liability that cannot be limited under Dutch law.

12. Changes to these terms

We may update these terms from time to time, for example as new features launch. We'll update the "last updated" date above when we do. Continuing to use Ryzoid after a change means you accept the updated terms.

13. Governing law

These terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent court in Rotterdam, without prejudice to any mandatory consumer-protection rules that give you the right to bring a claim elsewhere.

14. Contact

Questions about these terms? Email us at our contact address.

See also our Privacy Policy and Cookie Statement.